FAQs
Below are some of the frequently asked questions from our customers. If you still have some unanswered questions in mind, please don’t hesitate to contact us.
Payment
Yes, we provide both Cash on Delivery (COD) and credit/debit card payments to give you convenience, security, and peace of mind. When paying thru COD, please pay our delivery guy with the exact bill of your order.
Although we strongly recommend that you pay only upon delivery, you can also pay using your credit or debit card. Just choose Paypal on the checkout page. You will be redirected to Paypal’s secure payment page to enter your payment details.
Delivery
At the moment, same-day delivery is only available in Cagayan De Oro City. All areas in CDO except beyond Lumbia. If you want to get updated with our expansion for same-day delivery, please subscribe to our newsletter.
For areas outside Cagayan De Oro City, we also offer a next-day delivery. Covered areas are listed below.
- Opol – along the highway and downtown areas.
- El Salvador City – along the highway and downtown areas.
- Alubijid – along the highway and downtown areas.
- Laguindingan – along the highway and downtown areas.
- Tagoloan – along the highway and downtown areas.
- Villanueva – along the highway and downtown areas.
- Jasaan – along the highway and downtown areas.
- Manolo Fortich – along the highway areas.
If you want to get updated with our expansion, please subscribe to our newsletter.
We ship and deliver the next day after you placed your order. We only provide an exclusive in-house delivery logistic for all deliveries.
The delivery rate will depend on your location. However, we are giving free delivery discount codes from time to time, and we will post it on our official Facebook page here under Lifes Awesome Fashion. Be sure to like and follow our page.
We provide a next-day delivery service for all orders placed within the current day. In case you want your item to be delivered on the same day, you may call us at 0939-9264230 to arrange the delivery. Please note that same-day delivery may incur an additional fee depending on your location.
You don’t need to track your order, because we provide next-day delivery services. But just in case you still need the status of your order, you can track it in our order tracker here: Order Tracker. You need to provide only your order ID and your account email to review your order details and its processing status.
Returns
The warranties will depend on the product you are purchasing, although most of our product listings have no covered warranty. You may check the warranty info under each product detail below the add-to-cart button.
It still depends if the item you’ve purchased is covered with a warranty. One of the things that’s unique to us is that we allow checking the items prior to paying our delivery guy – if your payment method is thru Cash-on-Delivery. So be sure to check your items first upon receiving them to avoid any inconvenience.